Understanding Your Privacy

Privacy Policy for Virtual Hope Behavioral Health Services

Learn about how we protect your personal information and ensure your privacy while providing top-notch health services.

Your Privacy Matters

Our Commitment to Your Privacy

Welcome to Virtual Hope Behavioral Health Services! Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website virtualhopebehavioralhealthservices.com or use our services. We are committed to maintaining the confidentiality and security of your information
    • Information We Collect:
    • Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you interact with our website or services.
    • Usage Data: We automatically collect information about your usage of our website, including your IP address, browser type, pages visited, and the duration of your visit.
    • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can control cookies through your browser settings.
  1. How We Use Your Information:

    • Provide and Improve Services: We use your information to deliver the services you request, personalize your experience, and improve our website and services.
    • Communication: With your consent, we may use your contact information to send you important updates, newsletters, promotional materials, or respond to inquiries via email, phone calls, or SMS.
    • Legal Compliance: We may use your information to comply with legal obligations or protect our rights and interests.
  2. Information Sharing

    :

    • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. However, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes without your explicit consent.
    • Legal Requirements: We may disclose your information in response to lawful requests by public authorities, such as to comply with a subpoena or similar legal process.
  3. Data Security

    :

    • We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
    • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
  4. Your Choices

    :

    • You can choose not to provide certain personal information, although this may limit your ability to access certain features of our website or services.
    • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly.
    • You can provide consent to receive SMS communications by opting in through our website or other provided channels.
  5. Opt-In/Opt-Out Disclosure for SMS

    :

    • By clicking SUBMIT or opting in through our provided channels, you consent to receive SMS messages from us.
    • Messages and data rates may apply. Message frequency will vary.
    • Reply HELP to get more assistance.
    • Reply STOP to opt-out of messaging.
  6. Children’s Privacy

    :

    • Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.
  7. Changes to This Privacy Policy

    :

    • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will indicate the date of revision.
  8. Contact Us

    :

By using our website or services, you consent to the collection and use of your information as outlined in this Privacy Policy. Please note that text messaging originator opt-in data and consent will not be shared with any third party without your explicit consent.